AquaFix Plumbing, a family-owned plumbing business run by Thomas Vega in Lyon, was juggling between three different tools: Google Calendar for scheduling, Word for quotes, and an Excel file to track who had paid what — when it was updated.

“Some days I’d lose an hour just checking who still hadn’t paid or trying to find a PDF from two months ago,” Thomas explained. “And when my technician would forget to send photos after the job, it’d take another round of messages.”

What changed when they adopted Baily?

📲 Real-Time Dispatch – Thomas's team now gets their jobs directly through the mobile app, with all the client details and past history.

🛠️ On-Site Job Reporting – Each plumber fills in the work order on-site. Photos, notes, and materials used are logged and stored instantly.

📄 Quotes & Invoices in One Click – Thomas can generate a quote during a call with the client, convert it into an invoice once approved, and track payments – all in the same place.

💰 Clear Cash Flow View – Instead of toggling between banking apps and spreadsheets, AquaFix now monitors paid and unpaid invoices in one unified dashboard.

“Baily is like having a back-office assistant working 24/7. I now spend more time mentoring my guys and less time chasing unpaid invoices.”

“I got rid of Google Drive, my old invoicing tool, and most of the back-and-forth with clients. Baily gave me back control — and made us look more serious.”

The impact?

• Admin time cut by 50%

• Clients get their invoice and report same day

• Late payments reduced by 60%